Some users have had issues with Galxe but some have been able to claim ok after their form was verified. As written by some of the CMs like Nese, Ahmed and others, here are some of the most asked questions along with some troubleshooting steps:
1-Do I have to complete all the tasks to finish Quest 3?
No. You will need to complete a minimum of TWO TASKS in order to mint this week’s OAT.
2-Do I have to use all the marketplaces in the tasks?
No, using one marketplace from each task is sufficient.
3-Is the free mint really free?
While minting a free mint at Mercato, you need to pay a gas fee and a charge fee. If you prefer, you can mint Wapal’s free mint collection, which will be completely free; you’ll only pay the gas fee.
Wapal’s mint: Leading NFT Launchpad on Aptos - Wapal
Mercato’s mint: Commemorative Mercato NFTs | Mercato | Aptos NFT Marketplace & Aggregator
4-I can’t see the on-chain tasks.
You can access the list of on-chain tasks by clicking “view more” on the campaign page.
5- I am having trouble with verifying tasks on Twitter. What can I do?
Here are the steps you can follow: 🆘・support
6-Will the transactions I’ve already done count?
You must complete the transactions from the start of the campaign.
7-What are the campaign dates?
2024/01/24 11:00 - 2024/02/07 11:00 GMT+03:00
8-What is a Google Form? Where can I find it?
Please remember to fill out the Google form. You can click on the details in the first task to access the form. Important: The Aptos wallet address submitted must match that which you used to complete the on-chain tasks. Furthermore, this wallet must match the one associated with your Galxe account. Failure to do so will mean you will be unable to claim your OAT.
9-When will my tasks be verified?
If all the tasks have been properly completed, it will still take several days for your account to appear as eligible to claim the OAT.
Some troubleshooting steps:
If you’re facing an issue verifying your Twitter tasks, please note that the Galxe team is working on fixing it. However, you can try an alternative method as well if you don’t want to wait. Please try the following steps:
1, Switch your network in Galxe to Ethereum.
2. Connect your Metamask wallet.
3. Once connected, verify your Twitter tasks. This should resolve any errors and successfully verify them.
4. Switch back to the Aptos network again.
5. Connect your Petra wallet to the Galxe website. This time, you should see the verified Twitter tasks, and the error will disappear.
Note: If you switch to Metamask, complete the tasks, and then connect your Petra wallet but still see incomplete tasks, it’s possible you’ve created two separate Galxe IDs instead of linking your accounts. To fix this:
- Go to Settings in Galxe.
- Make sure both your Metamask and Aptos wallet addresses are added.
- If you don’t see one or both addresses, add them and follow the steps above.